I could not let the day go by without commenting on one of Slant/Fin’s employees. I am so very impressed and pleased with the service that John Schrank has always provided with the numerous issues I have had with my unit. His professionalism and knowledge outshines the product immensely. He goes above and beyond to provide stellar service to the consumer and represents the Slant/Fin company unlike what I have come to know about the service industry over these recent years. Please share my comments with the executive management to ensure they give the accolades that John is so deserving of.
“I work with several local Plumbing and Heating Contractors and set-up, adjust and perform combustion analysis on new oil fired boiler installations. I had always been a Weil-McLain boiler installer until I fired my first Slant/Fin Eutectic Boiler for Wells Plumbing and Heating. I was immediately impressed by the whisper quiet operation of the burner. When I saw the results of the combustion efficiency analysis I became a convert to the Slant/Fin Eutectic”.
Gary Leston, President
Hawk Oil Co.
“I recently had a situation trying to complete an order for some commercial baseboard. My customer made some last minute changes and the job needed to be finished by the end of the week, so it was in no way slant fins fault. I was dealing with Allyx in your customer service department and I want to let you know that she was both patient and pleasant through it all. I thought you should know what a great job she did for me and your company.
I am happy to report that the new Lynx boiler you sent me last year has completed its first full heating season with no problems. I am very pleased with you and your company’s response to my problems with the former boiler.
Former owner of “Boiler 666”
Stacey, Thought I would let you know your Sales Rep was at my home this morning and agreed to replace my boiler. I want to thank you for your assistance with this and awesome customer service. I will certainly recommend Slant/Fin products to anyone purchasing a heating system.
I’ve been installing the Slant/Fin Eutectic boiler for some time now. My customers keep telling me how great and quiet their boiler is! When it comes to saving my customers money on heating costs and giving them the best boiler, nothing beats a Slant/Fin Eutectic boiler during a northern Maine winter. It’s the best looking and the quietest boiler I’ve installed.”
“Goodin Company has had a great relationship with Slant/Fin for over 30 years. I feel our relationship with Slant/Fin is one of our strongest. They make a great product at a competitive price but in the end it is the people of Slant/Fin that we value the most.”
“We understand that we must provide both products and services that are superior in both quality and consistency. I can confidently say that Slant/Fin is a manufacturer that has helped us do precisely that. In an era where quality and service are constantly under question, it is good to know that we have aligned with an organization whose expectations are as high as our own.”
“Lowell, You are so great and very dedicated. I appreciate you going the extra unnecessary mile…good customer service is very hard to find especially in this ‘disposable’ world. Thank you.”
“As you know Thermco has a lot of things going on with Slant/Fin and I wanted to make sure you know how I feel:
“Thank God for Lowell”
He is just tremendous!”